DocuSign Revenue and Growth Statistics (2024)

Key DocuSign's user stats. Includes data on revenue, profit, investments, valuation, number of employees, and more.
Last updated on:
December 29, 2023
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DocuSign Interesting Key Facts

  • In 2003, Tom Gonser, Court Lorenzini, and Eric Ranft founded DocuSign.
  • DocuSign is the pioneering company on electronic signature industry
  • In 2005, DocuSign integrated with zipForm, earning the company’s first sales.
  • In 2012, it was reported that 90% of Fortune 500 companies were using DocuSign.
  • DocuSign was ranked #3 on the Forbes Cloud 100 list in 2016.
  • In 2017, DocuSign was ranked #4 on the Forbes Cloud 100 list.
  • With electronic signature creation as their main product, the company was estimated to have saved more than 20 billion pieces of paper and 608,000 barres of oil by 2018.
  • In May 2022, the company’s investors filed a derivative suit against the CEO and directors of DocuSign. The investors claimed that they were misled with the predictions that the demand is not tied with the restrictions caused by the pandemic. The stock drop at the end of 2021 caused worry among some investors and this led them to believe that the company’s predection was wrong.
  • The top 15 Fortune 500 Financial companies are using DocuSign.

Sources: Bloomberg Law, Forbes, DocuSign, Business Insider

DocuSign: Company Overview (About)

Let’s have a look at an overview of DocuSign as a service and company.

Sources: DocuSign, Linkedin, Google Finance

When did DocuSign go public?

DocuSign files for an IPO on March 28, 2018. However, the company revised the contents of the filing with an estimation of $24 to $26 per share on their stock pricing. On April 25, 2018, the company revised their filing again, raising the price of stock to $26 to $28 per share.

The, DocuSign started trading on NASDAQ under the symbol “DOCU” on April 27, 2018. The company completed its IPO on May 2018.

Sources: Nasdaq, DocuSign, CNBC

How does DocuSign work?

DocuSign offers its customers electronic signature products and services. Customers can securely sign any documents virtually on a wide variety of devices from anywhere around the globe.

The DocuSign Agreement Cloud is the company’s cloud platform. It works on automating.

Sources: DocuSign, The Strategy Story

How does DocuSign make money?

DocuSign runs on a freemium business models where people can explore and use their products for free. DocuSign generates revenue through subscriptions of their products, integrations, and APIs, collectively known as DocuSign Agreement Cloud.

The pricing varies widely, from $10 per month to $720 per month. The company also offers options where customers can further customize their choices for prices that are discussed with their sales representative.

Source: DocuSign

What are DocuSign’s products?

In 2003, DocuSign pioneered the electronic signature industry. In their success, the company realize that digitizing and automating signature was the trigger to a much larger transformation of the agreement process itself, from preparing to signing, acting on, and management agreements.

This opportunity to address this larger transformation and to dive in to its more complex environment gave rise to Docusign Agreement Cloud.

The following products below are what’s included in the DocuSign Agreement Cloud, from its core product, eSignature, to a much more complex component, the Admin Tools.

Source: DocuSign

How much does DocuSign cost?

Prices on DocuSign’s products vary per product, per plan, and per type of user. Some of the products are also paid per number of users while other products requires contacting the company’s sales team in order to discuss the pricing.

For DocuSign eSignature, pricing starts at $10 per month

Aside from that, DocuSign also offers prices for developer accounts for DocuSign’s API products.

Source: DocuSign 1, DocuSign 2

What is DocuSign’s revenue?

DocuSign had a revenue of $2.11 billion in January 2022, an increase of 45.52% on year-over-year growth.

Graph about DocuSign's revenue

With the company going public on 2018, DocuSign had a steady growth in revenue through the years climbing at a steady rate of 30% to 45%.

Source: Google Finance

DocuSign Profit

DocuSign had a profit of $1.62 billion at the end of fiscal year on January 31, 2022. It increased 50.46% compared to the prior year.

Graph about DocuSign profit

The table below shows data with DocuSign’s profit from 2017 onwards.

Note how every year after 2019 saw an at least 40% profit increase.

Source: Google Finance

What is DocuSign’s market share?

DocuSign is currently dominating the global electronic signature industry with 77.64% share of the global market size.

Graph about DocuSign's market share

After DocuSign, there are players such as xink with 15.24% market share, and then a few others that fall under the 10% category:

Adobe is a huge company, but in the electronic signature industry, Adobe Sign owns only 2.56% of the total market share.

Source: Statista

DocuSign Funding History

Docusign had been funded through 20 rounds and raised a total of $536.2 million. The company had their most recent funding on June 13, 2017.

Let’s take a look on their last 10 funding rounds.

Source: Crunchbase

DocuSign Investments

DocuSign has made a total of 6 investments. Their most recent investment was on March 10,2021.

Source: Crunchbase

Who invested in DocuSign?

DocuSign has a total number of 52 investors. Their most recent investors are Insight Partners and Junipero Capital as of December 2022.

Source: Crunchbase

DocuSign Acquisitions

Docusign has made a total of 8 acquisitions. Their latest acquisition was on May 28,2021.

Source: Crunchbase

How much is DocuSign worth?

Before the company went public on 2018, DocuSign was valued at $3 billion during an Series F round that raised $233 million for the company.

Other than that, there are no more reports about the company’s valuation until they became public in 2018 where we can see the company’s market capitalization.

Source: TechCrunch

What is DocuSign’s market cap?

DocuSign has a market cap of $10.90 billion, a decrease of -63.82% in year-over-year growth.

Graph about DocuSign market cap

DocuSign’s highest market cap was recorded in 2020, at $41.47 billion.

Fun fact: DocuSign’s market cap in 2020 saw a 212.04% increase compared to the market cap from 2019. Even that one was 100% time higher than 2018’s.

Source: Companies Market Cap

How many people work at DocuSign?

DocuSign had 7,461 employees at the end of the fiscal year on January 31, 2022.

Graph about DocuSign number of people

With each new year, there are there are more new employees joining DocuSign.

As per LinkedIn, DocuSign has 8,148 employees as of December 2022.

Source: DocuSign

DocuSign Employee Distribution in 2022

Most of the DocuSign employees work in the sales and marketing side, with 67% of the total employees.

Graph about DocuSign Employee Distribution in 2022

After the marketing channel being the most developed at DocuSign, the engineering side is also popular, as it covers 20% of the total workers for the company.

Source: DocuSign

How many customers does DocuSign have?

DocuSign has 1.1 million customers at the end of the fiscal year, January 31, 2022. These customers are companies and organizations that are using DocuSign’s different products and services.

Graph about DocuSign number of customers

Note how every new year after 2013 starts to have at least 100,000 new customers.

Ever since 2018, DocuSign started to see over 300,00 new customers yearly.

Source: DocuSign

How many individual users does DocuSign have?

As of December 2022, DocuSign currently has over a billion individual users. The company stopped announcing the number of individual DocuSign users from 2018 to 2020.

However, they gave out an estimation of these numbers for 2021 and 2022.

Graph about DocusSign number of individual users

In 2010, DocuSign had 8 million individual users. The number went over 1 billion users ever since 2020.

Source: DocuSign 1 , DocuSign 2

DocuSign Individual User Age Distribution

Most of DocuSign’s users fall in the 25-34 age group, with 30% of the total users.

Graph about DocuSign Individual User Age Distribution

After the 25-34 age group, DocuSign’s second most popular one is the 35-44 group, with almost 22% of the total users.

Source: SimilarWeb

DocuSign Individual User Gender Distribution

DocuSign’s users are 54% males & 46% females.

Graph about DocuSign Individual User Gender Distribution

DocuSign has a pretty fair split of users by gender, as it’s close to a perfect 50/50.

Source: SimilarWeb

Who are some of DocuSign’s largest customers?

We can see in the list below that giant company like Apple, Unilever, and Samsung are using DocuSign for their products.

Here is a simple list of some of their largest customers:

  • Samsung
  • Unilever
  • AstraZeneca
  • Visa
  • SalesForce
  • Canva
  • Fuji Film
  • BMW
  • AON
  • Apple
  • Boardroom
  • Santander

Source: DocuSign

Which countries is DocuSign most popular at?

DocuSign is most popular in United States with 67.64% of traffic coming from the country.

Graph about countries where DocuSign is most popular

After the United States, most of DocuSign’s traffic comes from a group of other countries altogether.

Though, if we want to look at individual countries, Canada, Brazil, and the United Kingdom are the ones following the US in DocuSign’s most popular countries.

Source: SimilarWeb

How many developers are there in DocuSign’s ecosystem?

In 2018, DocuSign had 80,000 developers using their DocuSign Agreement Cloud products.

The company stopped announcing the number of developers since 2019.

Source: DocuSign

How many documents were processed and signed with DocuSign?

The company used to include the number of documents that were processed and signed through DocuSign eSignature in their annual reports. However, they seemed to exclude this bit of information from 2015-2018.

Graph about number of documets that processed and signed through DocuSign

The last time they talk about this was in 2020 when there were more than 1 billion documents processed and signed with DocuSign.

Look at that growth from 2019 to 2020! DocuSign’s signed files in 2020 are likely to have gone over duble the amount from 2019.

Source: DocuSign

What are the top industries using DocuSign?

Companies that are in the information and technology services industry, and financial services industry, use DocuSign the most among all others.

Graph about top industries using DocuSign

The IT and the Financial Services domaines are battling each other to be the most used industries at DocuSign.

After the two of these you can see the Real Estate industry, with 1,641 companies using the software.

Source: Enlyft

Where is DocuSign available (in which countries)?

DocuSign is available in 44 languages and are being used in 188 countries around the world. As of December 2022, we have no current data on where DocuSign is not available.

Source: DocuSign

What are the most popular integrations connected with DocuSign?

DocuSign has more than 400 integrations. Their DocuSign Agreement Cloud products can be integrated with Microsoft, Salesforce, and many others.

A simple list down below is added to help us see some of the most popular integrations connected with DocuSign.

  • Microsoft
  • SalesForce
  • Zoom
  • Google
  • Oracle
  • Sap Solution Extension
  • Apple
  • Smart
  • Workday
  • Stripe

Source: DocuSign

DocuSign Financials

This section provides us information on DocuSign’s financials from their earnings per share to their cash flow.

Source: Google Finance

DocuSign Earnings per Share

DocuSign had an earnings per share of 1.98 in January 31, 2022, an increase of 120% since 2021.

Source: Google Finance

DocuSign EBITDA

Docusign’s EBITDA for January 31, 2022 was $14.83 million, an increase 113.61% since 2021.

This is also a good indication for the company since they had negative EBITDA since their IPO in 2018.

Source: Google Finance

DocuSign Effective Tax Rate

DocuSign had an effective Tax rate of -4.58% in January 31, 2022, a slight decrease of -4.58% on year-over-year growth.

Source: Google Finance

DocuSign Cash and short-term investments

DocuSign had cash and short-term investments of $802.82 million in the end of fiscal year January 31, 2022, with a 3.79% increase in year-over-year growth.

Source: Google Finance

DocuSign Total Assets

DocuSign had a total asset of $2.54 billion at the end of fiscal year January 31, 2022, an increase of 8.76% in year-over-year growth

Source: Google Finance

DocuSign Total Liabilities

DocuSign had total liabilities of $2.27 billion at the end of fiscal year January 31, 2022, an increase of $260 million since from prior year.

Source: Google Finance

DocuSign Total Equity

DocuSign had a total equity of $275.50 million at the end of fiscal year January 31, 2022.

Source: Google Finance

DocuSign Shares Outstanding

Docusign has a total shares outstanding of 198.86 million at the end of fiscal year 2022.

Source: Google Finance

DocuSign Price-to-Book Ratio

DocuSign’s price-to-book ratio is 40.71 last fiscal year report in 2022.

Source: Google Finance

DocuSign Return on Assets

DocuSign had return on assets of -1.46% at the end of the fiscal year, January 31, 2022.

Source: Google Finance

DocuSign Return on Capital

DocuSign had return on capital of -2.96% at the end of the fiscal year, January 31, 2022.

Source: Google Finance

DocuSign Cash from Operations

DocuSign had cash from operations of $506.47 million at the end of fiscal year, January 31, 2022.

They had an increase of 70.55% on year-over-year growth with their cash from operations.

Source: Google Finance

DocuSign Cash from Investing

DocuSign had cash from investing of -$162.91 million at the end of fiscal year, January 31, 2022.

Source: Google Finance

DocuSign Cash from Financing

DocuSign had cash from financing of -$394.62 million at the end of fiscal year, January 31, 2022. It is 5 times more when compared with their cash from financing in 2021.

Source: Google Finance

DocuSign Net Change in Cash

DocuSign had net change in cash of -$56.66 million at the end of the fiscal year, January 31, 2022, a decrease of -117.44% in year-over-year growth.

Source: Google Finance

DocuSign Free Cash Flow

DocuSign had free cash flow of $705.65 million at the end of the fiscal year, January 31, 2022, an increase of 30.57% in year-over-year growth.

Source: Google Finance

DocuSign Traffic Summary

Source: HypeStat

DocuSign Website Traffic Sources

DocuSign gets most of its traffic from direct sources, with 54.05% of the total traffic.

infographic about DocuSign Website Traffic Sources

DocuSign also gets a lot of referral sources, covering 42.50% of the total traffic.

Source: HypeStat

DocuSign Traffic Source: Desktop vs Mobile

  • 57.70% of the users visit the website through desktop devices
  • 42.30% of the users visit the website through mobile devices
Graph about DocuSign Traffic Source: Desktop vs Mobile

DocuSign has an almost perfect 50/50 ratio of desktop and mobile users. Though, there are still more desktop users rather than mobile sources.

Source: HypeStat

DocuSign Mobile App: Android vs iOS

These are the key stats and key info on DocuSign mobile app on Android as of October 2022:

These are the key stats and key info on DocuSign mobile app on iOS as of October 2022:

Source: Google Play, Apple Store

How much time do people spend on DocuSign?

People spend an average time of 00:06:38 on DocuSign’s website.

Infographic about Docusign user average time spent

Source: SimilarWeb

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